Wednesday, February 22, 2012

A real fast-food treat?

Chick-Fil-a is a favorite treat for us because the food is always well-prepared, nicely priced, and tasty. The ultra polite service, however, can get a little cloying although it is better than some of the attitude you get at other establishments.

We do have to laugh at a memory of a visit there last year. Although the food clerk spoke the 'party line', her expression and voice pitch did not give us any indication that she meant what she was saying to us. I guess we had gotten used to the cheerful, "Welcome to Chick-Fil-a! We are happy here today and how are YOU?" This clerk just looked at us when we ordered and when she pushed our tray of food towards us and we said 'thank you', she remember to come back with "My pleasure" but we could tell that it gave her absolutely no pleasure at all to see us much less serve us. We figured the poor woman was having a bad day.

A few weeks later, my son and I stopped for ice cream there and Miss Bubbly was working, again! We had to laugh as we got the exact, same treatment and almost felt like apologizing for intruding into her day.

My son said he figured out the problem with her. In order for so many employess to be so consistently cheerful, they have to have one to soak up the negativity . . . and the snarling clerk was it!

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